[Resolved]  Nsdl E-Governance Infrastructure — pran number not found in database

Comments
Vi vilasmawal
Oct 17, 2016

I had applied for pan correction on 04/10/2016 but my application was rejected. I had paid the fee of rs.111.60 through online payment. The acknowledgement no is n-[protected]. Please refund me my money as i am not getting any service from nsdl.
Me me. Sujeet1985
Jan 7, 2017

I am customer of apy from last one year, my pran no. Is[protected], but my now my pran no. Is not found in database. Also we have not receive transaction statement.

Please help me with good guidelines.

Mail. Id me. [protected]@rediffmail.com
Mo.[protected]
Je jegan n
Apr 6, 2017

Dear sir/madam,

I opened an atal pension yojana (Apy) on march, 2017. When i try to reset my password using pran, it is showing "pran not found in database". Please resolve the issue as early as possible or send my password to my mobile no. Or email id.

Name: pooja babu alukkal
Pran:[protected]
Mobile no.[protected]
Email id: [protected]@gmail.com
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May 6, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Pooja,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance status has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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