[Resolved] Nsdl E-Governance Infrastructure — process could not allow me to complete

sagarbhuti

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hi,

I trying to change my wife name in PAN through tin.nsdl.com by choosing e-kyc\e-sign option. I have done all necessary steps and attached required documents in site, paid the fee. post payment the next step is verification: i am receiving OTP and unable to go for next step to enter the same i mean to say the site is showing me the error message that " You Process Could not process. Please try after some times"
Regarding this i have mailed and spoke with customer care for 10 times but no proper response from them. I really fed up for this task and from 15 days i am taking follow up from them.
Hope this step would make sound good for my concern.

Thanks in Advance for positive response.

Token number: [protected]
e-mail: [protected]@gmail.com
Dob:[protected]

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Apr 4, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by sagarbhuti There no single reply from NSDL. I am waiting from since one month, its shows the negligence

Verified Support

Feb 27, 2018

NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.

Mar 12, 2018

Updated by sagarbhuti Call me to [protected] number to solve this problem, by the way there is no standard reply from you. It means a very basic reply like "Request you to try again".

Apr 12, 2018

Updated by sagarbhuti still waiting for reply

May 03, 2018

Updated by sagarbhuti Is there any funcking action would take here for raised complaints..?