[Resolved]  Nsdl E-Governance Infrastructure — Re-issue of Pan Card

I had applied online for re-issue of my Pan Card No. ADAPR9939C on 31/07/2016 and online payment of Rs. 110.45 was made on 01/08/2016 vide transaction id No. VIN/NSDLPAN /[protected]/0. I have lost the acknowledgement number and cannot recall it. Even after a lapse of more than 5 months I have not received my Pan Card. My details are as under :
Name : Sri SAKIL RAI
Father's Name : Late Tek Bahadur Rai
Date of Birth : 13th December 1956
Contact Number : [protected]
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Feb 18, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Sakil,

The documents with reference to your PAN application are not valid. Please contact us at [protected]@nsdl.co.in /call on[protected]
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