[Resolved]  Nsdl E-Governance Infrastructure — record not found error

Address:

Kolkata, West Bengal, 700012

I applied for a new pan through e-kyc via nsdl official website and also did the payment. The e-kyc is done through aadhaar verification and otp is generated and also i got the pdf of my application in which the acknowledgement number is given. But when i tried to track the status of my pan application through the acknowledgement number, the website showed that record is not found. I want this problem to be resolved as soon as possible. My details are given below

1. Applicant name - suvojeet dutta
2. ‎father's name - prasenjeet dutta
3. ‎date of birth - 22.11.1994
4. ‎application date - 02.01.2018
5. ‎payment mode - debit card
6. ‎description of error - record not found while tracking via acknowledgement number
7. ‎amount deducted - 116 rupees
8. ‎token number - [protected]
9. ‎email id - [protected]@gmail.com
10. ‎transaction reference number - 300557