[Resolved]  Nsdl E-Governance Infrastructure — refund my payment

Address:Bagalkot, Karnataka

Did'nt complete pan card
Did not receive the otp for e-sign for pan last stage
I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through debit card on but i haven't received the otp at last verification step
Token number-003182
3517
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Jan 7, 2019
Complaint marked as Resolved 
Sir please Two payment is all ready refunding But one payment is not refund
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jan 02, 2019
Updated by maibuba sab
aadhar authentication OTP not generate, cancelled application of my pan card
PAN Application - token. No.
but my ammount was gone from my bank account .. please refund my ammount

Jan 02, 2019
Updated by maibuba sab
aadhar authentication OTP not generate, cancelled application of my pan card
PAN Application - token.
but my ammount was gone from my bank account .. please refund my ammount

Jan 02, 2019
Updated by maibuba sab
aadhar authentication OTP not generate, cancelled application of my pan card
PAN Application - token. No
but my ammount was gone from my bank account ... please refund my ammount

Verified Support
Jan 04, 2019
NSDL e-Governance Infrastructure Customer Care's response
We thank you for approaching us regarding your grievance. We are looking into your grievance on behalf of Income Tax Department and will revert back to you shortly. Inconvenience caused, if any is regretted .
Jan 07, 2019
Updated by maibuba sab
Please refund my payment
Verified Support
Jan 07, 2019
NSDL e-Governance Infrastructure Customer Care's response
For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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