[Resolved]  Nsdl E-Governance Infrastructure — Refund of pan card payment

Address:Mumbai City, Maharashtra, 400013
Website:www.tin-nsdl.com

I applied for pan card with token number [protected] .i make payment but my e kyc failed due to unregistered number in my aadhar card.after 3 unsuccessful attemps i got messege that you will get refund within 7 working days.its been one month still I haven't got any refund.please look it in this matter. I also mailed about this but I haven't got any reply.
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Mar 28, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you.

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
Complaint comments 

Comments

Toll free number not working "Call our Toll Free number[protected]" for Tpin change and main land line no body pickup phones[protected]. Customers are being not addressed well .

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information