Nsdl E-Governance Infrastructure — refund pan card application fee due to e-kyc failed

Address:New Delhi, Delhi, 110013

I applied for the pan card approx 15 days before and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.
Please refund my money because i am still for your response. My details are given below:
Token no. [protected]
Dob: 02/02/1992
Name: Asheesh Kumar Sharma
Email: [protected]@gmail.com
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
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