[Resolved]  Nsdl E-Governance Infrastructure — regarding failed transaction

Sir,
Today, september 9th 2019, i made a contribution of 5000 rs into tier -1 account (Pran number[protected] from my icici account (Transaction id - [protected]) but that transaction was shown as unsuccessful in my nps account and amount has been debited from my icici bank account.

Kindly refund 5000 rs. Back to me a soon as possible.

Thanks,
Saurabh mahajan
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Oct 28, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2019
NSDL e-Governance Infrastructure Customer Care's response
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Verified Support
Sep 26, 2019
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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