[Resolved]  Nsdl E-Governance Infrastructure — Regarding PAN application- record not found

Sir/madam,

I have applied for new pan card on 25th January 2021 through e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Puttamreddy Niharasrireddy
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Aug 6, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2021
NSDL e-Governance Infrastructure Customer Care's response
We have started dispatching/delivering the physical copy of PAN. However there will be delay in dispatching/delivering of PAN card due the current situation. We request you to use the e-PAN provided. The same is valid and acceptable. We thank you for your understanding and co-operation.
Verified Support
Feb 03, 2021
NSDL e-Governance Infrastructure Customer Care's response
Your PAN card has been dispatched on 27-Jan-2021 by Registered/Speed Post vide airway bill no. EA[protected]IN, at the address for communication indicated by you in the application.
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