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[Resolved]  Nsdl E-Governance Infrastructure — regarding pan card application

Address:Hyderabad, Andhra Pradesh, 500028

I applied for pan card at nsdl portal on 17-feb-2018 and i completed payment.
A message "your request cannot be processed. Please try after some time" was displayed so i called the customer care and operator said that the services are temporarily disabled and asked me to try again after 48 hours but i was getting the same message even after 48 hours. I emailed them regarding this issue.

It has been almost 50 days and there is no response for nsdl when i emailed them regarding the issue and they weren't responding to their number too.

I'm not able to proceed further in the process of registration and i'll be needing my pan card very soon. Respond to my complaint as soon as possible.
My token number is [protected]
Contact email: saikiran. [protected]@gmail.com
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May 12, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
NSDL e-Governance Infrastructure Customer Care's response The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 
2 Comments

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Comments

Hi iam k chitran my pran no.[protected] my ipin has been blocked so please issue new ipin in my email id [protected]@gmail.com
Regards
Reply
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
This has reference to the query/grievance raised at “Consumer Forum”. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-24993499 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Hi i have opened a new NPS account through online process but did not receive the online credentials to login and whenever i tried to make contributions to the account it says invalid details / PRAN not found in Database. Please ref the Grievance registered with following details...

Token No[protected]
Reply
NSDL e-Governance Infrastructure Customer Care's response, May 7, 2018
Verified Support
This has reference to the query/complaint raised by you. We wish to inform that Token 10337760 has been resolved. You are requested to check the same at CRA website https://cra-nsdl.com/CRA/grievanceStatusLim.do. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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