[Resolved]  Nsdl E-Governance Infrastructure — regarding transaction failed x2 times. please refund my amount as soon as possible.

Address:Satna, Madhya Pradesh, 485001

Dear sir,
Today i fill pan application form [via physical mode] of mrs. Pushpa pandey with token no.[protected]. After successful transaction from online sbi, the web page says "transaction failed, your amount has been refunded in your bank account please do another transaction."

I tried it 2 time with nsdl transaction id

1st amount: 114.72
Id : 0013438053150920171834281505480668267

2nd amount: 114.72
Id : 0013438053150920171838591505480939505

Both time the amount is deducted from my bank account but failed by www.tin-nsdl.com.

Name: pushpa pandey
Dob: 01.01.1987
Token no. [protected]
Email: [protected]@gmail.com

Mobile no. +91 [protected]

Please help & refund my amount as soon as possible.
& please find attachment of bank transaction details.
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Jul 9, 2019
Complaint marked as Resolved 
Amount Refunded. Thank you!
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Sep 21, 2017
Updated by shreecomp1989
i already send an Email regarding this issue on <[protected]@nsdl.co.in>.
Almost 6 days passed, but got no solution till date.

Please Refund My Amount As soon as possible.
Sep 21, 2017
Updated by shreecomp1989
Dear Sir,
On[protected], I fill PAN Application Form of Mrs. Pushpa Pandey [via Physical Mode] with Token No.[protected]. After Successful transaction from online SBI, the web page says "transaction failed, your amount will refunded in your bank account, please make another transaction."

I tried it x2 times with same token number

1st Amount: Rs.114.72
PAYMENT ID : 0013438053150920171834281505480668267
SBI Bank Ref No. JSBI[protected]IGACAITKD8

2nd Amount: Rs.114.72
PAYMENT ID : 0013438053150920171838591505480939505
SBI Bank Ref No. JSBI[protected]IGACAITUS6

both time the amount was deducted from my bank account but failed by www.tin-nsdl.com.

Name: Pushpa Pandey
DOB: 01.01.1987
Token NO. [protected]
Email: [protected]@gmail.com

Please Help & Refund my amount as soon as possible.

Kindly communicate on
Mobile No. +91 [protected]
Email: shree.[protected]@gmail.com
Verified Support
Sep 21, 2017
NSDL e-Governance Infrastructure Customer Care's response
Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
Sep 22, 2017
Updated by shreecomp1989
Temporary Token NO. [protected]
Name: Pushpa Pandey
DOB: 01.01.1987
Email: [protected]@gmail.com

Dear Sir,
On[protected], I fill PAN Application Form of Mrs. Pushpa Pandey [via Physical Mode] with Token No.[protected]. After Successful transaction from online SBI, the web page says "transaction failed, your amount will refunded in your bank account, please make another transaction."

I tried it x2 times with same token number

1st Amount: Rs.114.72
PAYMENT ID : 0013438053150920171834281505480668267
SBI Bank Ref No. JSBI[protected]IGACAITKD8

2nd Amount: Rs.114.72
PAYMENT ID : 0013438053150920171838591505480939505
SBI Bank Ref No. JSBI[protected]IGACAITUS6

both time the amount was deducted from my bank account but failed by www.tin-nsdl.com.

Temporary Token NO. [protected]
Name: Pushpa Pandey
DOB: 01.01.1987
Email: [protected]@gmail.com

7 days passed but still i am unable to get my money back. Please Help & Refund my amount as soon as possible.

Kindly communicate on
Mobile No. +91 [protected], [protected]
Email: shree.[protected]@gmail.com
Complaint comments 

Comments

I already email everything.

Token NO. [protected]
Name: Pushpa Pandey
DOB: 01.01.1987
Email: [protected]@gmail.com

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