[Resolved]  Nsdl E-Governance Infrastructure — registration in new pension scheme rs.25000/- subscriber - registration acknowledgement no. 11463566 dated 13.02.2018

Sir,
I have remitted rs.25000/- (Twenty five thousand only) on 28.02.2018 on account of opening of new nps account vide acknowledgement no.11463566 dated 13.02.2018 but do not received any message for pran number. Please acknowledge the receipt of rs.25000/- and inform pran number immediately.

Surinder chawla
706 sector 13
Urban estate kurukshetra 136118 haryana
[protected]
[protected]@gmail.com
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Apr 8, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Surinder,

This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID. For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

My enps account says "frozen" because of delay in submitting the required documents. I have sent the documents last week and the courier tracking system shows delivered, but still I can't contribute online. for the last few days, I can't even log in to the website. Please help.
NSDL e-Governance Infrastructure Customer Care's response, Mar 7, 2018
Verified Support
Dear Swagata,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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    +91 22 2499 4200 [Vidya Lakshmi]
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