[Resolved] Nsdl E-Governance Infrastructure — shows no record found when checked with the acknowledgement no.
IIndian0101 on Mar 26, 2019
I have applied for reprint of pan card on 25th march 2019 through e-sign/e-kyc mode. I have got my acknowledgement number. On completion of the process i have received message like below.
"thank you for using online facility for pan application.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
But when i checked my application status today, it was shown "sorry, no record found."
Please check my application
Complaint marked as Resolved May 7, 2019
[Mar 26, 2019] NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified SupportNSDL e-Governance Infrastructure Customer Care's response, Apr 01, 2019
Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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