[Resolved] Nsdl E-Governance Infrastructure — since 29 aug 2018 my amount of rs 7500 not yet credited in my nps account

Shashwat Devsharan Mishra

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400022

Amount of rs.7500 was deposited on 29 august 2018, at mumbai gpo-400001 which has not yet reflected in my nps account (Pran number[protected] till date.
Pop office name - india post nps, fort mumbai.
The receipt number for the transaction of rs 7500 is (Nps trust[protected], the copy of the receipt is attached here with.
Resolve the grievance at earliest.

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Dec 3, 2018

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Oct 14, 2018

Updated by Shashwat Devsharan Mishra The complaint site of the NSDL NPS deposit is also not letting to submit the complain form since sept 2018 (https://npscra.nsdl.co.in/Log-your-grievance.php).

Verified Support

Oct 16, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Shashwat,

This has reference to the query/grievance raised by you. We would like to inform you that the status of your query/grievance has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.

Oct 17, 2018

Updated by Shashwat Devsharan Mishra As updated before as well, the provided link https://npscra.nsdl.co.in/Log-your-grievance.php for logging the grievance gives the NOT FOUND error on submitting the complaint. Attached herewith is the screen shot for the same.
I have tried submitting the complaint form an number of times, from all the 3browsers including internet explorer, Mozilla Firefox and chrome but the result is same "NOT FOUND".
Tried to log the complaint 17oct2018 at around 10.15pm, but was still unable to submit the grievance form. It again gave the same error on submitting.

Verified Support

Nov 01, 2018

NSDL e-Governance Infrastructure Customer Care's response Dear Shashwat,

This has reference to the query/complaint raised at Consumer Forum. The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php..