[Resolved]  Nsdl E-Governance Infrastructure — ''sorry no record found'' for pan card status

Sir/madam,

I have applied for new pan card on 25 october 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N-[protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Syed tanfeez ahmed
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Oct 27, 2018
Complaint marked as Resolved 
It showed ''under process at the income tax department" Thank you
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Syed,

Kindly provide us your 15 digit PAN Acknowledgement number to check & resolve your grievance.
Verified Support
Oct 29, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Syed,

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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