[Resolved]  Nsdl E-Governance Infrastructure — sorry, no record found while tracking the status of my pan with acknowledgement number - n-[protected]

Address:231218

I have applied for updation in pan card details on 22nd January 2018 through e-sign/e-kyc mode. I have got my acknowledgement number (N- [protected]). On completion of the process i have received message like below.

"Thank you for using online facility for pan application.

If you have digitally signed your application using e-sign/e-kyc then there is no need to forward physical documents."

But when I checked my application status today, it was shown "sorry, no record found."

Please check my application

Regards,
Roshan Kumar Singh
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Feb 27, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Roshan,

The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

My Application ID is VI-[protected]LO
Since I pan card, I have applied online transaction ID is.[protected]
. Since I found my pan card I need the refund applied for pan card online.

NSDL e-Governance Infrastructure Customer Care's response, Feb 2, 2018
Verified Support
Information is insufficient to resolve your grievance. Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] for earliest resolution of your grievance.

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