[Resolved]  Nsdl E-Governance Infrastructure — status of pan no record found

Address:Khammam, Andhra Pradesh, 507125

Sir/madam

I have applied for new pan card on 24th march 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Bhukya ashok nayak
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Apr 30, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2020
NSDL e-Governance Infrastructure Customer Care's response
Your application is processed successfully. Further, PAN applicants are requested to note that on account of COVID-19 outbreak and Govt. advisories issued in this context, there will be delays in dispatch of PAN cards. We request you to use the e-PAN provided on email. The same is valid and acceptable. For any further clarification you may write to us at [protected]@nsdl.co.in.
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