[Resolved] Nsdl E-Governance Infrastructure — submitted application through ekyc mode but website showing no record found

Sasank Sharma

from Hyderabad, Telangana

Address:

Khammam, Andhra Pradesh, 507002

Sir/madam

I have applied for new pan card on 18th september 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application my ack no is [protected]

Thanking you
Sesha sai sasank

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 21, 2019

Complaint marked as Resolved

Thanks for the help. within a day my problem got solved and the status has been updated I received a mail from stating that your complaint has been registered and will be notified to NSDL and You should receive a reply from the company representatives within several days.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

NSDL e-Governance Infrastructure Customer Care's response Dear Sesha,

As per your telephonic discussion with our representative, We hope your concern is resolved now, but if it is still persist, then kindly write us at [protected]@nsdl.co.in