[Resolved]  Nsdl E-Governance Infrastructure — two time processing charge has been paid.

Address:Imphal East, Manipur
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Hello,
Sir, i applied pan card online for my father
On 21/12/2017
1st tocken no. [protected].
2nd tocken no. [protected]
Both where fail.
And got the temporary tocken no also and fill up al the application and also paid the processing amount from by bank and by the time of of e-kyc they of aadhaar i did not get the otp and the same process i repeated once more but then also they deducted the same amount and on this process also i did not get the otp as well.
I want my double processing charge on my account soon. I have paid the amount and did not tell me anything what happen and what has gone wrong. Infact i checked the details but there was no fault so if you kindly returned back my money i would be very happy. I want refund.
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Feb 2, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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