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NSDL e-Governance Infrastructure

[Resolved]  Nsdl E-Governance Infrastructure — unable to check application status e-sign

Address:122001

Sir/madam,

I have applied for new pan card on 2nd September 2019 through e-sign mode. I have got my acknowledgement number ([[protected]]) On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Razi Ahmed
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Oct 7, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2019
NSDL e-Governance Infrastructure Customer Care's response Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application.
Complaint comments 
1 Comment

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Comments

Thank you so much for quick response. How long would it take to be PAN to be dispatched?

Thanks
Reply
NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019
Verified Support
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at 020-27218080. Our team shall help you to resolve the issue.

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    +91 22 2499 4200 [Vidya Lakshmi]
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