[Resolved] Nsdl E-Governance Infrastructure — unable to reset password
M
manu74111
from Nashik, Maharashtra
Address:
560068
I forgot my password and unable to reset it. While trying to reset password receiving an error message pran not found in database.
Pran no:[protected]
But i’m able to login in apy app. Even i’ve submitted complaint through grievance cell and token number is 60060829. But no response and even i’ve tried contacting phone support team but after entering pran no. It states invalid.
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Apr 25, 2018
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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