[Resolved] Nsdl E-Governance Infrastructure — Upload of kyc documents for e sign error by website | |||||
Date 24/4/17 Token no [protected] I tried to apply for change in pancard through kyc vd online payment mode it accepted paymnt first then whn it turns for kyc thre is system error n msg generated to make another application for it. Here it shows ur system fault!!! Thn Date 25/4/17 Token no [protected] Again i tried to change in my pancard vd e sign uploaded photo n sign n then my e adhar as document.. Again paid fees by online mode.. Money deducted then turn to otp.. I have got otp.. But there in screen no menu to add otp n it sends again n again n afterward directed me to physical submitn..!! What d hell is ds website!! Cant u first authenticate docs and then take payment, at all failure vd ur system n n my money deducted two times.. Also might b i got after many days or not!! No wonder its bull # website you made or juz herrasing people in d name of digitalization?? Is it ur digitalization?? What can do vd this?? Pls do needful urgently Howmany rupees you spent for making this website working?? Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support May 12, 2017 NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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