[Resolved]  Nsdl E-Governance Infrastructure — login issue in enps

Hello
Name : jayant dhyani
Pran :[protected]
Ack no. : 11416786
Ack date : 08/01/2018

I have successfully registered in enps via aadhar.
Contributed 1000rs and successfully generated esign doc.
Pran number allotted successfully but i am not able to generate ipin.
Its throwing erroe message as
Pran not found in databse.

Please resolve as soon as possible.
Even i have tried to log complain at grievances portal url as given by nsdl.
That is also not working.

Please resolve as soon as possible.
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Feb 13, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/grievance raised at Consumer Forum. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
Complaint comments 

Comments

Modification Request is pending for the PRAN[protected]
THIS IS SHOWING AFTER ENTERING THE ADHAAR INFORMATION INTO THE WEBSITE OF NSDL

Sir,
I have digitally signed my application form through ekyc/esign, the acknowledgement slip has been generated.but application status is not found. Now what to do next ??!
Should I dispatch it to the address provided.
My acknowledgement no is [protected]

Regards
Urvashi diwakar

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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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