[Resolved] Nsdl E-Governance Infrastructure — why pran not found in database

Gulam Ansary

from Siliguri, West Bengal

Address:

VILL- BURIBIR, P0- TULIN, PS- JHALDA, DIST- PURULIA- 723212 (W. B.), Purulia, West Bengal, 723212

Dear sir or madam,
Sir i am an account holder of atal pension yojna (Apy) and contribute regularly. But ami unable to track my contribution. So, while i am trying to create i pin, system shows an error massage 'pran not found in database'. Sir please resolve the issue as soon as possible or send my i pin password to my mobile no. Or email id.

Name: gulam ansary.
Pran:[protected].
Mobile no. [protected].
Email id: gulam[protected]@gmail.com

Thanking you very much.

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Oct 7, 2019

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

NSDL e-Governance Infrastructure Customer Care's response Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]

Verified Support

Aug 19, 2019

NSDL e-Governance Infrastructure Customer Care's response This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.