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[Resolved]  Nsdl E-Governance Infrastructure — Wrong AWB

I received a sms througg my mobile -[protected] on date:04.09.2021, nsdl team replied "Your PAN card has been dispatched on by Trackon Couriers Pvt. Ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The PAN card will be delivered in due time.as per the status shown in the site .

when i checked shipment status AWB Number[protected] on website: https://trackon.in/Tracking/t1/Single Tracking

its Error! Request Failed due to reason, Not a Trackon AWB No / Invalid Reference No/. Old Shipment. (Screen shot attached).

plz resolved this issue quick as possible thank you very much.
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Oct 19, 2021
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check the status.
Verified Support
Sep 15, 2021
NSDL e-Governance Infrastructure Customer Care's response
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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