[Resolved]  Nsdl E-Governance Infrastructure — your request cannot be processed

Address:Gurdaspur, Punjab, 143604

I tried to fill the pan application through the nsdl website and selected the e-sign verification process which is second option. From drop down i selected c-dac.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further.
My token no is [protected] dated :[protected]:47:47.092
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Jun 10, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
NSDL e-Governance Infrastructure Customer Care's response
To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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