NurseryLive — Fraud company Nursery live. It should be banned from online forum

Address:Nurserylive Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028
Website:www.nurserylive.com

I have booked live plant and pebbles from Nursery live on 15 July 2021.A prepaid amount of 1677 was made.Inspite of sending mail and complaining I have got the order number on 20 july...NLV[protected].Due to non responsive attitude of the company I have requested for cancellation of the order and refund.But inspite of several attempts no response received from them.
The company doesnot have any calling number, they don't reply to mails, their chat box have standard answer someone will get back to you..but nobody ever response to request or queries.
The company is yet to respond on the issues raised.The company has not refunded the amount till date rather they have send partial items worth ₹199.The complete order comprised of 60 cm bamboo stems(06) worth ₹1399 & stone pebbles worth ₹199.Everyday chat request has been send to company.The standard answer is that your items will be despatched in next 24- 48 hrs.however there is no details of despatch received yet.
The original order was placed on 15 July however the company is yet to respond regarding the earlier complaint and despatch of items.
Kindly black list the company and ban it's online forum and app immediately sothat it cannot cheat more customers.
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