[Resolved]  NurseryLive — no after payment service

Address:Pune, Maharashtra
Website:nurserylive.com

My order no is #1zxt044284. Once you add a product to the cart, people from here will call you innumerable times to confirm the order by making a payment. Now my product is not delivered on time and it is getting delayed by blue dart and they are escaping responsibility. The phone number mentioned on their website is also wrong and when i mailed them, they asked me to contact blue dart. It is their responsibility to deal with delivery services. Why should a customer bear harassment after making payment. Thought the amount is small yet this kind of service is not expected.
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Apr 5, 2018
Complaint marked as Resolved 
Company hasn't taken any steps
Mar 30, 2018
Updated by ipeecee
Yes, you didnot make any effort, only after escalation of complaint from my end, it happened. Plus you called after it got delivered, before that you people were untraceable and the contact no mentioned on the website is wrong. I think I have informed that to you over phone. Please do not make false promises. I am never going to shop from you people again.
Complaint comments 

Comments

As discuss with you, we confirmed that order get delivered on 29 march and plant in healthy condition . We always taking responsibility in case of any damage due to courier delay .

We also request you, for any assistance, kindly send one email to us on [protected]@nurserylive.com so our support team will connect with you within 24 hours .

Thank you .
They sell poor quality plants and after sharing the feedback try to provide nonsense solutions to gain more time and lastly respond that we are not responsible.

Its total fraud and making people fool by taking their hard earned money.
I fell for their false promises too. Read my complaint to know more.

They don’t respect customers.
They don’t know business ethics.
I receive shipping updates every other day
Very poor response
They dont have any respect for the customers and thsir hard earned money

Total breach of trust
No refund policy, like the other online platforms

Two persons have been replying to my emails
I am not sharing their names now, because i dont want to ruin anyones career or job
If they are reading this, pl i request you yo kindly dispatch the order number

Z8A10138413

or simply refund to my bank.. and not into Nurserylive Wallet
I dont wish to buy any more or recommend then to anyone

My order #Z8A10138413 was booked on June 15, 2020
Price is rs1262

I have written 50 emails and w app messages.
They simply auto send the replies
Horrible experience

This was the latest email i sent today

*Oh my god
Pl stop sending me these updates every day
Where is the product?
I am going to i consumer court

I mean it*

I am just waiting for the response
Order #NLV[protected] received in very bad condition. Only 2 plants received out of 3.
One plant is in broken condition when opened the box.

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