NurseryLive — received dead and broken plants - no replacement no refund

Address:

New Delhi, Delhi, 110024

My experience with nursery live has been bad twice. I ordered plants to gift someone to share happiness and they received dried and broken plants. After calling for replace or refund, i received plants in more bad shape the second time. It is really disheartening. We had to do multiple follow ups as we didn't receive proper response from customer support. I am still struggling to get a refund or a good replacement of plants.
So do not buy any product from nursery live. They are cheating you and earning money. Customer support is bad and pathetic. Your money will be wasted if you buy plants from nursery live.