Nxt Digital — Chanel is not seen behind 8 days

Address:

7A vastalya near kumtkar classes Ambikanagar Kedgaon ahmednagar maharastra

Few days ago I was recharged my cable after that I was check tv connection but Chanel is not visible or seen then I am calling to local service provider then he says cable wire is not working properly I will replace it but after 8 days no any take action about this problem so please take necessary action about this problem if not then refund my recharge amount and cable connection amount