[Resolved]  Nyati Group — delay in possession

Address:Pune, Maharashtra, 411047

Hi,

I am lodging this complaint against nyati builders, pune. I invested in a 3 bhk flat in their property evita situated in lohgaon. At the time of booking in dec 2016, i was assured by the sales person that flat would be ready by jan 2017.
Multiple phone calls/messages/emails later, i was finally handled the possession in august 2017, a full eight months after initial promise and 4 months after their manager had confirmed the possession to me in april 2017. Due to this delay, i had to move to a rented apartment at the last moment since i actually believed them when they used to throw possession timelines at me!

Now, i have been pursuing them for rent reimburse for apr-july 2017, but there is no update as of now. All i hear is they are looking into it and get back to me, but it is only me who ends up following up, only to be told the same thing.

I am originally not from pune and had never heard of nyati before. I was assured by my booking agent and a friend that it is a good developer and this is the reason i saw my home in their project. However, to my dismay, i have had very bad experience with them and i still can't see the end of it.

If this gets looked at by anyone from nyati, please contact me and let me know if there is anything that can be done.

Regards,
Rohit narwani
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Nov 2, 2017
Complaint marked as Resolved 
Nyati Group customer support has been notified about the posted complaint.
Sep 20, 2017
Updated by Rohit Narwani
To add to the agony, I have found that my underground parking slot has been leaking. Also, there is a tile in the flat passage that needs to be replaced since it is hollow from base! I have lodged a written complaint in their complaint register placed at the society premises. Fingers crossed!
Verified Support
Nov 02, 2017
Nyati Group Customer Care's response
Dear Mr. Narwani,

In context to your complaint our team got in touch with you within an hour wherein you were invited to our office and your issues were resolved on priority by reimbursing you extended rental amount.
We at the Nyati Group, strongly believe that our clients are our true brand ambassadors and serving our clients is our 1st Priority.

Thank you for your co-operation and we are happy to know that your complaint has been resolved.

Regards,
Team Nyati
Nov 02, 2017
Updated by Rohit Narwani
Hello,

Yes, thanks for getting back and resolving the issue. I really appreciate the follow up and quick resolution.

Regards,
Rohit
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