Nykaa.com — Narciso Rodriguez For Her Eau De Parfum : order no: NYK[protected]

I placed an order on Nykaa for the product on 04 Oct 2021during navaratri sale, and prepaid the order.
Even after 10 days I did not get any updates on the product and so I reached out to customer care.
They informed me the product is out of stock. And they did not give me any info on when the product will be delivered or whether it will not be.
Even now when I check nykaa the product is listed as in stock.
They are keeping my money and not giving me the product.

https://www.nykaa.com/narciso-rodriguez-for-her-eau-de-parfum-150ml/p/219209?productId=219210&skuId=2...⇄