[Resolved] Nykaa.com — product-delivered | |
I ordered a product on tuesday, sep 3-19, and received message of delivering on 6th sep-19, on 5th sep, i received a "failed delivery", on checking through i got to know, shipment delayed due to local disturbance while tracking, the delivering partner website is not updated for past 2 days, and nykaa is prompting me to wait, i paid earlier, that is my mistake i think. I raised so many concerns, and talked with their customer care, they said sorry for inconvenience, your order will reach you once it is out for delivery. I don't even know who's fault is this, but am sure, its not mine. Should be either nykaa or the courier partner, am solely trying to get my parcel for the past 3 days and nykaa is not giving any transparent reply, which makes hopeless on this website Was this information helpful? | |
Sep 7, 2019 Complaint marked as Resolved After enormous number of calls with my courier partner, My order received now | |
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