Nykaa.com — why are my products damaged

Address:

Jorhat, Assam

Nykaa is getting worst day by day. Last time i didn't receive my order in time, i had to reorder. Despite complaining them about the courier service which they are using, i informed that ecom delivery is not good and not to send via them but still this # nykaa did the same and this time my products were damaged. Like what the #??? Can't u guys just use some better packing and ship it via good airlines and with care. Don't be surprised if i give bad rating to nykaa. #!!! Look into my matter more seriously from now on. #... Fck