Nykaa — fake delivery promise everyday and then cancel delivery

Address:

Mumbai, Thane, Maharashtra, 421308

I placed my order on 2nd oct which was paid from my side. Then it was cancelled automatically. I called the customer care executive but they said that order will be reaching. Their delivery agency said my area is non serviceable but nyka promised that there is no such issue and it will be delivered. T then after 7-8 days i got a message that the order was cancelled and i will b refunded. On 10th october, i placed same order and again this same issue. Everyday they say order will be coming today and every evening they say order can't be delivered even after changing my address. Kindly help me with this issue