[Resolved]  Nykaa — Transaction was made through net banking my account has been deducted but the purchase hadnt been placed

Website:www.nykaa.com

I had made an order at Nykaa.com yesterday for rs 824 through NET BANKING. Only during my second attempt the transaction was successful. In the first attempt it showed that the transaction was a success but the order was not placed in the first attempt. the amount was debited already from my account. I tried calling and emailing but there had been no response.
Was this information helpful?
No (0)
Yes (0)
Mar 6, 2017
Complaint marked as Resolved 
Today after making another call i was able to reach the team and instantly in minutes they contacted me back. They answered my mails and called back to the number.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information