[Resolved]  Nykaa.com — cheap product was delivered and they are rejecting the return and refund of amount

Address:	500090
Website:	Nykaa.com

I ordered a night dress set in nykaa.com, but it was so cheap, transparent and damaged, there is return within 15days i initiated the return immediately after getting delivered but they rejected it, i called customer care many times they asked me to send the snapshots of the product i sent nearly 10mails but their response is same, it is waste of my money the same product but the colour variation bought from another website as the size is variable they accepted the return but this nykaa.com was a fraud they mentioned clearly that it can be returned but now they are changing the word, please help me resolve this issue as soon as possible because after 1week they ll tell like 15days was completed as per rules so now they are just passing the days.