Nykaa.com — defective product

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Nykaa

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Hi I had ordered multiple products from nykaa a maybelline color show lipstick which is in good condition and a nykaa foundation which was damaged already as soon as I unboxed it was already pouring and I am left over with 1/4th of bottle while I am trying to write in to them there is no response and the customer care number doesn’t go through . I don’t have a clue how do I get this resolved . Kindly help me.