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Nykaa.com — defective product

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Hi I had ordered multiple products from nykaa a maybelline color show lipstick which is in good condition and a nykaa foundation which was damaged already as soon as I unboxed it was already pouring and I am left over with 1/4th of bottle while I am trying to write in to them there is no response and the customer care number doesn’t go through . I don’t have a clue how do I get this resolved . Kindly help me.
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I have received the delivery product but their is an empty producy inside I want my money back or I want a new piece

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    Customer satisfaction rating
    7%
    Complaints
    756
    Pending
    0
    Resolved
    47
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013