Nykaa.com — delivered wrong product

Address:Mysore, Karnataka, 570020

Hello..
My order id is[protected]..
I had ordered loreal 36hrs gel eye liner black colour.. Bt they hv given brown.. I asked for reverse pick up as i wanna return it.. Nobody is responding if i call u people.. U people said it'll be reverse picked up within 4-5days.. Bt it's already 2 weeks.. Y such a bad service to ur customers n spoiling ur company name?
I thought nyka is one among reputed companies bt nw i hv to take back my words.. Il u people take back d wrong product r refund r nt? Kindly respond..
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Oct 10, 2017
Updated by Dr.Jyothi ..
Hello..
My order id is[protected]..
I had ordered loreal 36hrs gel eye liner black colour..bt they hv given brown..i asked for reverse pick up as I wanna return it..nobody is responding if I call u people..u people said it'll be reverse picked up within 4-5days..bt it's already 2 weeks..y such a bad service to ur customers n spoiling ur company name?
I thought nyka is one among reputed companies bt nw I hv to take back my words..il u people take back d wrong product r refund r nt? Kindly respond..
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