Nykaa.com — failed delivery, loss of time

 
3 Reviews
A2 fourth floor synergy IT park , appasaheb marathi marg, Mumbai, Maharashtra, India
 Keerthanamadhavan on Dec 11, 2019
I have purchased 13 products during offer. After the shipment and offer completed now they are telling me to order fresh products again as the products were damaged. This is pathetic why will i order again as i didn’t cancel the product and the mistake was from their end. This is biggest drama to buy again without offers. The costumer service is also very ridiculous waste our time.
Updated by Keerthanamadhavan, Dec 14, 2019
Thus the order no NYK[protected] having 13 item(s) which has not delivered.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Customer,

Please accept our sincere apologies for the inconvenience caused to you.

We request you to kindly share the order details so we can assist you accordingly.

We are looking forward to your response.
Keerthanamadhavan's [Complaint's author] reply, Dec 14, 2019
NYK-37739219-2043835 having 13 item(s).
Dear Keerthana,

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have created a replacement order for you (NYK[protected]A) which should be delivered to you within 3 - 5 working days.

We have shared the tracking details on your registered email address.

We appreciate your patience and understanding, and we look forward to welcoming you back at Nykaa soon.

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    Nykaa.com - failed delivery, loss of time