Nykaa.com — fake call on the name of nykaa

Today i received a fake call saying that i was chosen from the lucky draw of the nykaa and have won a scorpio car, so to claim i need to give my account details or adhaar card number. But i refused to provide after which he used bad words and asked me to keep the phone, before i could hear anything further i just cut the call. I except nykaa to look into the matter, although i have blocked the number. Also i am wounding how someone got my number and knew i ordered products from nykaa.

Number: [protected] (Number seems to be registered in bihar)
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Hi Nikita,

Thank you for writing in regards to your concern.

We would like to inform you that the call you have received is not genuine. We have initiated an internal inquiry to investigate this issue until then we request you to ignore such calls. Please be rest assured that your personal information is safe with us.

Regards,
Team Nykaa
I received call by saying I'm lucky winner for nykaa as regular customer, I lost more than 80000 yesterday. I don't know how they knew what were the products in my cart in nyakaa app and also what and all I buy, how frequently I buy that's why I thought it's genuine and I got refund... They fraud me for 80000 .

priyanka dongre's reply, Oct 21, 2021
Hi Amritapa,

Today I got a call from for the same. They fraud me 5.25 lac rupees.
Can you please tell me how did you get your money back. Where did you complaint?
Poonam Mojidra's reply, Feb 12, 2022
Hello, my name us poonam..they also fraud with me..from 8 Feb they didn't recived my call to.. I think they are one team. We all have to take strict against again them...I m leaving my no. Here...contact me 9619511372
Hi,
I got a call today for Nykaa 5 lucky customer, first they asked me to add order for 5000 rs to my cart. Then they asked to pay and then online dispatch team asked to pay me gst amount of 9844.02 which got deducted 2 times and later they said that amount will be refunded and follow the process of rtgs, they have deducted 498161 rupees from my account.

Please help. Please see the last 3 transaction from my account

Poonam Mojidra's reply, Feb 12, 2022
Hello..can you contact on my no 9619511372

The same fraud with me also...so we all have to talk n take some stirct action against them
Got call on 29th July 2022 4:45pm from their sales and marketing department, some lady #nishagupta, probably not real, called telling me I got selected in lucky draw, though really don’t have anytime to entertain these calls . But since they were offering an iPho
ne which I was planning to gift my sister on her birthday, I got greedy
She asked me to add products to my cart worth 5k, and not completing the order, rather take screenshots and send it to their business account [protected]. Whole payment to be made through upi. No cash, no debit or credit cards
Then they gave me 3 accounts numbers in name of @NYKAAERETAIL
In banks DCB Bank Ltd. Ltd. ending with 5701 and 5656 & IDFC FIRST Bank ending with 0381
Till that time I didn’t doubt their scheme
But once you pay them, then the drama starts
This lady says we have done paperwork, which they won’t share with you. We have placed your order, but there is some problem only with your prize gift. So, we will connect you with our finance expert or something likewise
This fellow some #Sanjaykumar, alias who I don’t know. Says your name doesn’t matches so government is asking you to pay cgst and insurance money which will revert back to your account within 10 to 20 secs
Cgst charges are 11, 999.9inr and insurance 5000. No other people faced similar problem, ONLY IN YOUR CASE WE ARE FACING SUCH PROBLEM
Which accounts to sixteen thousand nine ninety nine point nine paisa
So, I stupidly paid 16, 999.90 to Federal Bank Ltdccs Hyderabad
After that I got call from this fellow saying you were asked to pay 16, 999.09 cgst and insurance, why did you pay 16, 999.90
At this point I thought it was enough, and these people are here to dupe me
Just want everyone to be aware not to be misguided
Even reputed banks like #idfc, #dbs and #federalbank are having there accounts
I lost 23k to #nykaa
No response from their team
No orders placed

My contact number is [protected]
Got call on 29th July 2022 4:45pm from their sales and marketing department, some lady #nishagupta, probably not real, called telling me I got selected in lucky draw, though really don’t have anytime to entertain these calls . But since they were offering an iPho
ne which I was planning to gift my sister on her birthday, I got greedy
She asked me to add products to my cart worth 5k, and not completing the order, rather take screenshots and send it to their business account [protected]. Whole payment to be made through upi. No cash, no debit or credit cards
Then they gave me 3 accounts numbers in name of @NYKAAERETAIL
In banks DCB Bank Ltd. Ltd. ending with 5701 and 5656 & IDFC FIRST Bank ending with 0381
Till that time I didn’t doubt their scheme
But once you pay them, then the drama starts
This lady says we have done paperwork, which they won’t share with you. We have placed your order, but there is some problem only with your prize gift. So, we will connect you with our finance expert or something likewise
This fellow some #Sanjaykumar, alias who I don’t know. Says your name doesn’t matches so government is asking you to pay cgst and insurance money which will revert back to your account within 10 to 20 secs
Cgst charges are 11, 999.9inr and insurance 5000. No other people faced similar problem, ONLY IN YOUR CASE WE ARE FACING SUCH PROBLEM
Which accounts to sixteen thousand nine ninety nine point nine paisa
So, I stupidly paid 16, 999.90 to Federal Bank Ltdccs Hyderabad
After that I got call from this fellow saying you were asked to pay 16, 999.09 cgst and insurance, why did you pay 16, 999.90
At this point I thought it was enough, and these people are here to dupe me
Just want everyone to be aware not to be misguided
Even reputed banks like #idfc, #dbs and #federalbank are having there accounts
I lost 23k to #nykaa
No response from their team
No orders placed

Should ban nykaa

The same thing happened with me. Was the issue resolved by nykaa?
I lost 5 k today..I will not shop from nykaa again
Hi Team Nykaa,
This is a serious concern that there's a team of hackers using Nykaas name and scaming people with their hard earned money.
I lost 44k today and urge your to refund my money as i gave it in the name of Nykaa. I will put it everywhere and make sure you loose your credibility and customer in the market. Its fraud completely. Why only Nykaa doing this fraud why not other company's..it seems that Nykaa has it shares in that. Please return money right away.
I will surely drag you to court for leaking my information making me vulnerable to scammers. It was such a disaster using your app with my personal information. They had all my order numbers with their details. Now my banking details will be also at risk. You have to be responsible for this. Are you guys selling the information? I am lawyer and sure will make you pay.
Nykaa.com — fake call on the name of nykaa

Today i got fake call in the name of nykaa and they told i was chosen from the lucky draw of the nykaa and have won a I phone and asked me to add some products to the cart worth of 5000 and after that they asked me to switch to the G pay and asked me to transfer money also they created one nykaa business what's app group i can see nykaa logo there, Its my mistake i blindly trusted nykaa because i thought they keep our personal details safe and was doing shopping with them but today they lost customers trust.

If really Nykaa care for their customers, they have stop this fraud things and please help us to get our money back
Hi,
I got a call today for Nykaa 5 lucky customer, she told my last purchased request date and amount i ordered you are lucky winner from 5 pepole. they offered me
* Apple iPhone 14.
* Latest laptops.
* Double door refrigerators.
* AC units.
She asked me to atleast purchase 5000 rs products or buy 5000rs gift card in nykaa. She keep on saying no need to share your personal details, you can verify nykaa details which we send you once you buys gift card and you will get insurance documents and details for the gift which you chooses and so on... at the end she asked to you have to tell which upi app you want to use for gift card and all, then i searched in google about it. i found its fraud then i disconnected the call.

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