Nykaa.com — fake promises that my order will be delivered today

Address:South Goa, Goa, 403715
Website:Wow express

I had placed an oct 9th 2017... N as per the order details the products have reached in goa depot verna on 16th oct 2017 and from 18th oct 2017 diwali celebrations were started yet on 17th oct 2017 no attempt was made by nykka and team nor wow express couriers... No such attempt was made... Today that is 23rd oct 2017 was confirmed to me that my order will be delivered today by 8:30pm but still not the order is delivered... It was confirmed over the phone to me by akshay (Supervisor). Inspite of constant written communications the wow express couriers have not made any attempt for delivery nor do nykka team has done any such attempt to deliver the products but have been successful enough to give fake promises of delivery by 8:30pm on 23rd oct 2017
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I bought products from Nykaa app and the products were damaged, unpacked and seemed like already used.The name of the products are THECREAMYMATTES lipstick by colorsensational and new Maybelline clear glow all in one compact powder.

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