[Resolved]  Nykaa.com — I haven't received refund

Address:

No 25, mutturayaswamy layout, behind anjaneya temple , nyanappanalli, 560068

Order # nyk[protected]

For the above order, i paid online. Because of the website problem, it got paid twice. There was a duplicate order and when i called customer care, they asked me tk return the products.

I had to return the products that i received because of the duplication. I returned the products 2 months back and i'm yet to receive my refund. I've called customer care multiple times and they are not initiating the refund request.

Please help.