Nykaa.com — maybelline new york dream one day perfect base and maybelline new york based v face duo stick

 
1 Review
Gangtok, East Sikkim District, Sikkim, India
 annette styles on Oct 16, 2018
I had ordered two items from nykaa on 11th of october and it was to be delivered yesterday. But the items were never delivered and when i tried tracking my order in the nykaa app it showed 'failed delivery'. The thing is, there were no phone calls, texts or emails about this.
I just let it be because i thought the order would be delivered today (16 oct. 2018) and there was a text in my cell saying that the order would be delivered today before 7 pm and so i waited. Iwaoted until 7:30 and now again when im tracking my order it says 'failed delivery'.
I need those items very urgently.
Please see into this.
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    Customer satisfaction rating
    7%
    Complaints
    436
    Pending
    4
    Resolved
    23
    phone
    +91 92 2220 1010 [Customer Care]
    location
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - maybelline new york dream one day perfect base and maybelline new york based v face duo stick