Nykaa.com — missing 3 ordered items

I have placed an order on 2nd may
My order no. Is nyk[protected]. So there were 16 items in total
.. And they has to be delivered in two parts... The first one should contain 13 items and second one should contain 3... From which i received the first one having only 10 items there 3 are missing from it... Those are wet n wild flat top brush, nivea miscellar water and incolor eyeshadow pallete. I payed full money then why you didnt sent me my complete order... The second part of order has all the
Items. And in total i received 13 items
.. Send me the remaining three... I have already talked to your customer care and did as they said to put an email with pictures of items i received... But no response from there.. If you didnt solved my problm i am never going to buy anything from nykaa