Nykaa.com — nivea original care lip balm not in the box i ordered and had paid for

Order[protected] dated 16/11/2017.. Invoice nyk[protected]... Missing in my ordered box is lip care balm nivea original and only one peach shine lip balm was sent. Why such a thing like someone stealing one lip balm out of the two and sending only one packed. I have in bill evidence of the discrepancy done by the nykaa staff... Sku barcode —[protected], a22-1b-2-0 (1), sku description - nivea free original care lip balm with peach shine caring lip balm (4.8gm each)... I paid for it 139 ₹ but got one missing in the box. Very disappointed with this service this time. Kindly check on this cheating cos you end up losing customers.. I would prefer never order on nykaa if issue isn’t resolved.. Thanks..