Nykaa.com — non delivery of product

Address:	411016
Website:	Nykaa

Hi.. My order was placed on 8th august and expected delivery date was 12 august but till date no communication or confirmation rec.
I keep on calling customer care but again they are saying third party fault.. But i have paid to nykaa and why nykaa is not fulfilling it's promise
My worst experience.
Kindly arrange to deliver my product by the end of day before 5 pm..
On urgent basis.
The product is for birthday gift unfortunately today i am unable to gift.