Nykaa.com — not delivered complimentary products

 
1 Review
North 24 Paraganas, West Bengal, India
 Sreyasi Das on Oct 21, 2018
I have order some forest essential products from nykaa 11th oct 2018and they added some complimentary gift but when it was delivered company only delivered products not delivered complimentary products which was automatically added to cart, wjen i called nykaa customer care they blamed inconvenience of bluedart, but bluedart tracking showed back to shipper and bluedart customer care also said that they back the product immediately after receiving the product, i dont know why it happened.nykaa customer care didnt sent me any mail or message regarding these issue.Didnot expect from Nykaa.
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    Customer satisfaction rating
    7%
    Complaints
    561
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    Resolved
    36
    phone
    +91 92 2220 1010 [Customer Care]
    location
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    Nykaa.com - not delivered complimentary products