Nykaa.com — not get refund

Address:Mumbai City, Maharashtra

I purchase 2 product on 16 jan 2020 (Order no. Nyk[protected] then i cancelled order.. I got only one product amount.. I wait for १ week then i took follow up from nyakaa they told me they proceded with refund but i did not got refund i checked with bank they told me no such transactions has been done from. Nykaa...
I got so many followups from nyakaa but i did not get proper response...
I totally disappointed.
I want my money back
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Pranali,

Thank you for writing your concern.

We would like to inform you that the refund has been re-initiated on 28/01/2020. The amount will reflect in your bank account in next 2-3 business days.

For any further assistance, please feel free to write to us on [protected]@nykaa.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nykaa.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1113
    Pending
    0
    Resolved
    70
    Nykaa.com Phone
    +91 92 2220 1010 [Customer Care]
    Nykaa.com Address
    104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel, Mumbai, India - 400013
    View all Nykaa.com contact information