Nykaa.com — not receiving my order

Address:

Lucknow, Uttar Pradesh, 226010

Tracking no.- p[protected]
Wowexpress
I ordered a product on 23 july and it was expected to deliver on 30 july but i haven't received it. I've been waiting for it since past 3 days and wasting my time. Such pathetic experience. What u guyz r doing? I'm not even getting the tracking details. When it'll come nd where it is?
Either refund my amount, or give me my product today or tomorrow evening or on sunday.

I've never seen such irresponsible behaviour from other websites. Email me the details as soon as possible.